First, we have an incredible refund policy: we stand by our products 100%. If you are not completely satisfied with your order, we will give you a full refund.
Second, we have awesome videos from our customers. You can be sure that what you see is what you get.
Which payment methods do you accept?
- We accept payments via credit card, debit card, apple pay, shop pay and more!
RETURNS & EXCHANGES
Basic Refund Policy
- Our products come with a full 30-day refund guarantee. If the product is not as described or it is defective, we will either replace it at no cost to you, or you can send it back to us for a full refund.
How much is shipping?
- Our standard tracked shipping to all countries is free, but we do offer a priority tracked shipment. (For more information on shipping, please visit our Shipping & Delivery page.)
How do I track my package?
- You can check on the status of your order at any time by visiting out Track My Order page or by emailing the customer support desk at email@example.com
How long does it take for an order to arrive?
- Most of our products are shipped within 24-72 hours after an order has been placed and delivery can vary and take anywhere between 6-10 days depending on your shipping address. All our packages have a tracking number which you can track on our Track My Order page.
- If you're still not sure, just email us. We're happy to help.
Where do your items come from?
- Our equipment is original manufactured and shipped from our private warehouse in Asia. We have our very own private shipping line which is extremely fast & efficient. While some of our orders do come from the US, we go far and wide to find the best manufacturers worldwide with highest quality and affordable costs.
STILL HAVE QUESTIONS?
- Sure, no problem! Just email us at firstname.lastname@example.org and we'll get back to you right away.